Basic support
$39.99
Up to 30 minutes
- Minor Windows issues
- Software, printer, email, and browser help
- Updates and troubleshooting
- General PC questions
Manheim, PA • Nationwide remote support
PC trouble? Skip the shop visit.
Get patient, plain-English help for slow computers, pop-ups, Windows problems, software issues, and more. You approve the secure remote connection and stay in control.
Based in Manheim, Pennsylvania. Remote Windows PC support is available throughout the United States. Limited on-site help may be available in Manheim and nearby Lancaster County communities, depending on the issue and travel distance. See Lancaster-area remote support.
- Nationwide remote help
- Simple pricing
- Senior-friendly
- Windows PCs only
One-time remote support
Choose the help your PC needs.
Not sure which service fits? Call or text, explain what your computer is doing, and we’ll help you choose before you pay.
Tune-up & cleanup
$79.99
Up to 90 minutes
- Junk and startup cleanup
- Windows health checks
- Security and performance scan
- Update and storage review
Tune-up + malware
$119.99
Up to 2 hours
- Complete PC tune-up
- Virus and malware removal
- Browser and startup cleanup
- Post-cleanup security scan
Need more active support time?
$35 per additional 30 minutes. We always get your approval before adding a charge.
Monthly PC care plans
Routine maintenance. Help when you need it.
Ongoing remote support and preventive care for one Windows PC.
PC Care
$19.99/mo
30 minutes of support each month • 1 tune-up per year • 10% off extra services
Ask about this plan →
PC Care Plus
$34.99/mo
1 hour of support each month • 2 tune-ups per year • 1 malware cleanup per year
Ask about this plan →
PC Care Complete
$49.99/mo
2 hours of support each month • 4 tune-ups per year • 2 malware cleanups per year
Ask about this plan →
Optional unattended access: With your permission, secure unattended access can be set up for easier ongoing maintenance and support. Monthly support time does not roll over.
Senior-friendly support
Not good with computers? No problem.
Tell us what you see on the screen. We’ll explain what’s happening in plain English and walk you through it one step at a time.
- Patient and clear
- No rushing
- We explain everything
How remote support works
Three easy steps. You stay in control.
01
Contact us
Call, text, or email and tell us what is happening with your Windows PC. We’ll recommend the right service.
02
Connect securely
We’ll provide a remote-support link. You approve the connection and remain in control the entire time.
03
We diagnose & fix
We’ll diagnose the problem, explain what we find, and work to resolve it remotely whenever possible.
Get support
Ready to get your PC running better?
Send a quick description of the problem. We’ll get back to you by email, phone, or text—whichever you prefer.